We will get the product picked up by our courier partner and replaced and delivered to you for no extra cost. Please ensure the product is sent back in its original packaging (including the carton and protective layers) and not damaged further while shipping back.
Articles in this section
- The product received has a manufacturing defect.
- How about Shipping Charges for products returned / replaced because of manufacturing defects?
- The product is an intimate / individual use item, but I wish to return / replace it.
- Can customized products be returned / replaced?
- I bought a gift card and wish to return it.
- I don’t want the product for any other reason.