In case the product page offers returns, the following still applies –
- The product pictures need to be shared before accepting a return. The product and packaging should not be damaged, should be unused for any reason whatsoever and is rendered resaleable.
- In case the product and packaging meet the required specifications, the refund will be processed within 3 -5 working days after receiving the product in our warehouse and the due assessment being done prior to adding it to back to our stocks.
- Shipping charges paid to our courier partners for delivery and return will be deducted from the refundable value.
Please note: If the product is still found damaged on delivery at our office in spite of the photographs shared prior to return request being processed [the condition of the photographed product is different than the one received], the amount will not be refunded. We will definitely ship the product back to you on payment of additional shipping costs.