In case the product page offers returns, the following still applies –
- The product pictures need to be shared before accepting a return. The product and packaging should not be damaged, should be unused for any reason whatsoever and is rendered resaleable.
- In case the product and packaging meet the required specifications, the refund will be processed within 3 -5 working days after receiving the product in our warehouse and the due assessment being done prior to adding it to back to our stocks.
- Shipping charges paid to our courier partners for delivery and return will be deducted from the refundable value.
- For items shipped via India Post/Speed Post, the return shipping will need to be managed by you. All Mobility equipment (Walking Sticks, Walkers, Wheelchairs) and large volume items (Toilet seat Risers, Adjustable Backrests) etc fall into this category.
Please note: If the product is still found damaged on delivery at our office in spite of the photographs shared prior to return request being processed [the condition of the photographed product is different than the one received], the amount will not be refunded. We will definitely ship the product back to you on payment of additional shipping costs.